The need for a production supervisor can happen at any time. The fast-paced nature of the customer’s high volume manufacturing facility requires new supervisors to hit the ground running and learn the system fast. To be successful, a new supervisor must earn operators’ respect and be able to work effectively in a union environment.

On numerous occasions, IET provided well-qualified and experienced personnel to supervise the customer’s production lines on multiple shifts. These supervisors were responsible for overseeing production volumes up to 180,000 parts per day, improving labor productivity, coordinating maintenance and skilled trades support to resolve downtime issues, ensuring material availability, and adhering to daily shipping schedules. In addition, supervisors had to train new operators how to perform job functions, ensure operators’ compliance with work rules and handle union-related matters with shop stewards. IET’s production supervisors consistently met the customer’s requirements, which led to long-term support in this plant and others within GM Powertrain.